Returns and Refunds Policy

At Miqdad Solutions, customer satisfaction is our priority. Please read our Returns and Refunds Policy carefully before making a purchase.

1. General Policy

• All sales are final and non-refundable unless stated otherwise in this policy or required by law.

2. Eligibility for Returns and Refunds

We only accept returns or offer refunds under the following circumstances:

• Defective or Damaged Products: If you receive a defective or damaged item, please contact us within 7 days of delivery with proof of damage (photos/videos).
• Incorrect Product: If you receive an incorrect product, contact us within 7 days of delivery to arrange a replacement or refund.

3. Non-Returnable and Non-Refundable Items

• Digital products, services, and custom solutions are not eligible for return or refund.
• Items that are damaged due to customer misuse or negligence cannot be returned.

4. Refund Process

If your return is approved, refunds will be processed within 14 business days using the original payment method.

5. Return Procedure

To initiate a return:

1. Contact us with your order number and a description of the issue.
2. Our team will review your request and provide return instructions if applicable.